Can Human-AI Partnership Aid in Better Decision-Making?

As autonomous systems are becoming an integral part of decision-making within the workforce, we have the chance to alter the relationship between man and machine to a more cooperative one. The future of business and public services and commercial ones will allow humans and artificial intelligence (AI) to work together more often. 

AI systems are expanding and enriching decision-making capabilities by complementing human capabilities. To increase the effectiveness of this collaboration, we must build teams of human-AI that can communicate with, adjust to, and learn from one another. We can develop a new human-in-the-loop hybrid spectrum, which expands the definitions of the machine and human collaboration. 

AI and humans work better when they work together.

We are aware that human reasoning is flawed in a variety of ways. Inherent biases plague it; to begin with, we make assumptions about people according to their appearance, gender, age, and name, as well as ethnicity. It’s also slow.

We absorb as much data as is possible to make informed choices. However, how long will it take to go through and put into practice? The digitally supported marketing can allow an initiative to take an idea to execution within a few seconds, in contrast to the years or months recommended in conventional marketing.

Now here, a proper introduction to artificial intelligence becomes vital. How? In removing above mentioned obstacles, AI improves the effectiveness of our decision-making as human beings. It’s not just that AI possesses the capability to eliminate human expectations, assumptions, and biases to provide us with knowledge based on honesty and transparency but can process all of the required information within the quick blink of an eye.

Many people are aware of the potential benefits of AI. As per a review, 90% of executives believe that AI is crucial in addressing strategic problems, but only 18% of companies are AI pioneers.

There’s a chance to make the right decisions for our business. However, we must believe in the data and the insights that AI can provide us with. Being able to depend on AI to help us make choices will help us unlock opportunities and ensure future prosperity.

There are a few hills to conquer when it comes to building trust.

Data has replaced instinct in generating decisions.

Decision-Making is improving due to the abundance of data available to us in the present. Analytics lets us manage our future by using the data to forecast and project. But biases still sneak into the way data is used. If the person programming the AI software, or even the data fed to it, is inherently (and unconsciously) biased, then they may incorporate that bias into the AI.

Like any other system, AI is tested before being released from the lab to determine if it has any flaws. However, this does not include any harm it might cause humans in terms of ethics, socially or emotionally. After AI is removed from the lab, it can continue learning and changing, meaning its possibility of bias may increase.

Fantastic technology, which should increase and improve the way we make our decisions, can sometimes increase our mistakes without being checked. Most of those who develop AI do not attempt to represent incredible human diversity when designing their programs. However, they should; as if it is inclusive of its data, it accepts the diversity of its choices. AI can aid humans in making better decisions.

Here are a few illustrations of partnership at work:

Suppose we talk about how AI can assist you in various ways. The following AI developed applications/software will help you get an idea of how AI works:

Children’s National 

The hospital has developed an AI-powered application, mGene, that helps healthcare professionals detect genetic issues in infants. According to the recent PBS report, Children’s National strives to solve a huge issue: eight million children have an abnormal chromosomal phenotype each year, yet one-third or more of them aren’t diagnosed until later. Why? Because even though over 6000 genetic conditions are present, newborn DNA tests generally only identify around 20 % of those.

As per PBS, many of these newborns who are not diagnosed have health problems which ultimately account for 25% of all babies’ deaths. mGene assists hospitals in identifying genetic diseases by using an algorithm that analyzes images of babies’ faces and takes measurements like the angle of the eyes to identify if a genetic issue is present. 

mGene can detect four primary conditions with more than 90 percent accuracy rates. mGene is helpful because it can detect small features that our eyes can’t always discern. Although the technology is still in its early stages, it’s so effective that it identifies facial landmarks to diagnose conditions previously unnoticed by doctors. According to a mGene researcher, “There is just so much that a clinician can look at and understand.” AI can expand clinical understanding and knowledge.

Stitch Fix

This subscription-based online service gives people a wardrobe that is active to go shopping. You submit a description of your preferences; then Stitch Fix sends you clothing they think you’ll enjoy. You can return items you reject, and Stitch Fix uses machine learning to make better clothing choices. 

That’s right; Stitch Fix gets better by understanding your preferences and habits. The secret to Stitch Fix’s success is its use of machine learning to assist customers. Stitch Fix relies on hundreds of machine-learning algorithms to suggest clothing for its customers, but stylists are the ones making the final decisions. 

Stylists offer their expertise and can also recognize unusual or unique designs for clothing that a machine might miss. In the end, AI recognizes the mainstream, and however, stylists can also recognize the exceptional instances that could still work for a client.

Conclusion

We need to allow AI to perform what it’s skilled at, performing the hard work of data analysis, continuous learning, rapid knowledge, spotting patterns in the marketplace, identifying strategies, forecasting, and projecting risks. This allows humans to make the most informed decision, and this is the way we unlock the potential of AI and humans working in tandem.

AI can be a vital part of our operations and a part of the team that can see what humans can’t. All it requires is a human hand to transform that insight into decisions. To learn more about how you can get these insights, sign up for artificial intelligence classes conducted by the University of Texas at Austin and Great Learning.